ERMDocs

CAD Roles & Members

Configure who has access to each part of the ERM CAD system.

CAD access is controlled separately from ERM's main permission levels. You configure which Discord roles can access the CAD and what they can do within it.

CAD Access Levels

LevelWho it's forWhat they can do
UnitLine officers, firefighters, EMSUpdate their own status, attach to calls, file records
DispatcherDispatch teamAll unit access + create/manage calls, assign units
SupervisorSenior staffAll dispatcher access + view all records, manage warrants
AdministratorCAD managersFull access + configure templates, laws, and settings

Assigning Access

From the ERM Dashboard:

  1. Go to CAD → Roles & Members
  2. Click Add Role
  3. Select a Discord role
  4. Choose the CAD access level for that role
  5. Save

All members of that Discord role will have the corresponding CAD access level when they log into the dashboard.

Adding Individual Members

For cases where a specific user needs a different access level than their role:

  1. Go to CAD → Roles & Members
  2. Click Add Member
  3. Search for the Discord user
  4. Assign their access level

Individual member permissions override role-based permissions.

Restricting by Department

You can restrict CAD access to specific departments. For example, your police department might have full access while fire/EMS only has access to view active calls.

Configure department restrictions from CAD → Settings → Department Access.

CAD login

Members access the CAD by logging into the ERM Dashboard with Discord. They must have a CAD access level assigned to see the CAD section.

On this page